Dahili ve Cerrahi Bilimler Araştırma Görevlilerinde Tükenmişlik Sendromu Oranlarının Karşılaştırılması ve İşyeri Doyumuyla Olan İlişkisinin Gösterilmesi

Abstract

Burnout syndrome; is a psychosocial phenomenon that develops in employees against the intense stress situation in the workplace, especially seen in occupations working in face to face with people. It has been shown in many studies that the rate of development of burnout syndrome is high in healthcare workers, especially in occupational groups such as nurses and doctors. Job satisfaction is one of the most important factors that have positive reinforcing properties against burnout. The aim of this study is to compare the burnout levels of residents working in various fields of specialty under the departments of Medical and Surgical Sciences Divisions in Hacettepe University Hospitals and to show the relationship of burnout with job satisfaction. The research was carried out between the dates of 11/2018 - 04/2019 in Hacettepe University Adult and Oncology Hospital, 206 residents were included. As data collection forms; “Sociodemographic Data Form” consisting of 18 questions, “Maslach Burnout Inventory” for measuring sub-dimensions of burnout syndrome, and “Minnesota Job Satisfaction Scale” for job satisfaction were used. The mean age of the residents included in the study was 27,92 ± 2,72 years and 48,50% were female and 51,50% were male. 61,20% of the participants were Medical sciences residents and 38.80% were surgical sciences residents. High level of emotional exhaustion, moderate level of depersonalization, high level of personal achievement were found in the residents, 19,35, 8,71, 13,75 respectively. Minnesota Job Satisfaction Scale average overall satisfaction score was found to be 60,80. When the burnout levels of internal and surgical sciences groups were compared; there was a higher level of depersonalization in surgical sciences (9,48 vs. 8,22, p<0,05), and no significant difference in the other two sub-dimensions and job satisfaction. Higher emotional exhaustion and depersonalization levels were found in those who worked for more than 9 hours a day (20,31 vs. 14,97 and 9,21 vs. 6,43 both p<0,05), those who had night shifts (19,94 vs. 15,60 and 9,83 vs. 6,23 both p<0,05), who did not want to continue their occupation (23,84 vs. 17,19 and 10,67 vs. 7,76 both p<0,05), and who smoked (22,00 vs. 18,50 and 10,28 vs. 8,21 both p<0,05) and used alcohol. In this study, a statistically significant moderate negative relationship between emotional exhaustion score and general satisfaction score, a moderate negative relationship between depersonalization score and general satisfaction score, and a moderate negative relationship between personal achievement score and general satisfaction score was obtained. As a result; in our study, burnout syndrome was found to be high in all research assistants and long-working hours-night shifts-smoking-alcohol use were associated with burnout. Job satisfaction has been shown to have a negative relationship with burnout. In order to make more general comments about burnout, multicenter studies should be conducted with a wider range of sampling size.