Kurumsal İçerik Yönetimi Kapsamında E-Posta Yönetimi: Türkiye'den Yansımalar

Abstract

The study examines the international use and management of e-mail communication and compares the data gathered from 28 Turkish institutions. This is a descriptive research in nature and the quantitative data were collected through surveys. It is expected that the results on e-mail communication and its styles will be useful to researchers who are working on system development. Among the basic problems of organizational e-mail management systems is the lack of e-mail policies for message creation, maintenance, disposition, and long term preservation. Also, the results indicate that integration of human resources management, financial and administrative management systems and archival management systems with e-mail management system is among the expectations