Özet
The purpose of this thesis is; to assess the views of executives and hospital employees on the level of empowerment and professional management in public hospitals in Kosovo. The data needed to achieve the objectives of this research were collected through surveys appropriate for the research purposes on empowerment and professional hospital management. The research was conducted among hospital employees including senior administrators and their assistants, hospital directors and their assistants, head nurses and their assistants and physicians holding administrative positions and other employees with no administrative responsibility. The research was conducted among 274 hospital employees working in 6 regional hospitals and 1 University Hospital in Kosovo. The data collected from this survey were analyzed using the significance test of the difference between the two means (t-test), one-way variance analysis (F test), and correlation analysis. Findings revealed a low professional management level in Kosovo’s public hospitals. In an evaluation scale from 1 to 5, in accordance with the work done in health management, a low professional preparation average (2.21) was determined. In the case of employees’ empowerment, this study showed that the empowerment level in Kosovo’s public hospitals is at satisfying levels (3.76). The results also showed that there is statistically significant relationship between empowerment level and professional management. Since there is a serious lack of statistical data on health care in Kosovo, the findings of this research can be used for various study purposes in the health management field.
Künye
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