Konu "Measuring of service quality" için Bilgi ve Belge Yönetimi Bölümü listeleme
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Ankara’daki halk kütüphanesi hizmet niteliğinin değerlendirilmesi (Measuring the service quality of public libraries in Ankara)
(TKD, 2012)Measuring the service quality in corporations periodically is one of the basic components of service policies. Measuring service quality is a required action in order to develop the services and compare them with the ...