YERİNDEN EDİLMİŞ KİŞİLER İLE ÇALIŞAN PROFESYONELLERİN TÜKENMİŞLİK, İKİNCİL TRAVMATİK STRES, ÖZ YETERLİLİK, DEPRESİF BELİRTİ DÜZEYİ VE DUYGUSAL EMEK DAVRANIŞLARI ÜZERİNDE ÖZ BAKIM MÜDAHALE PROGRAMININ ETKİLİLİĞİNİN İNCELENMESİ

Abstract

Displacement is a traumatic process in terms of mental health. Not only are those who are directly exposed to traumatic experiences affected, but also professionals who interact and communicate with these individuals can also be negatively affected by this process. In this regard, studies on the development of self-care skills among professionals working in the field of displacement are crucial. The aim of this study is to examine the effectiveness of the self-care intervention program on burnout, secondary traumatic stress, depressive symptoms, self-efficacy and emotional labor behaviours among professionals actively providing psychosocial support to displaced people. For this purpose, a 6-week intervention program was designed and implemented with 16 participants (8 in the intervention group and 8 in the waiting/control group) on an online platform. The study utilized an experimental design with a pretest-post test control group. Measures included a demographic information form, pre-interview form, follow-up interview form, Self-Care Behavior Questionnaire, Beck Depression Inventory, Maslach Burnout Scale, Secondary Traumatic Stress Scale, Emotional Labor Scale, Generalized Self-Efficacy Scale. Data analysis was conducted using the SPSS 22 program. Group comparisons (intervention group vs. waiting/control group) were made using the Mann-Whitney U test, a nonparametric test, while changes within groups were analyzed using the Friedman test. Multiple comparisons were conducted using the Wilcoxon Signed Ranks Test. According to the analysis results, no significant difference was found between groups and within groups in the mean scores of other variables, except the depression mean score of the waiting/control group. However, the data obtained from the follow-up interview indicate that the self-care intervention program is designed to empower trauma professionals in areas where they are struggling. The findings are discussed in the context of existing literature, and the study's limitations and contributions of the study to the field are highlighted.