Ailelerin Konut ve Çevresel Kalite Memnuniyetine Etki Eden Faktörlerin İncelenmesi

Abstract

This research was planned and carried out to determine satisfaction level of families in housing and its environment, to examine the factors related to their satisfaction about housing and its environment and to make suggestions for institutions and organizations to increase satisfaction about houses to be planned in the future. The universe of the research is formed by families who live in Çankaya, Yaşamkent ,the districts of Ankara. The sample of the research consists of 420 individuals selected voluntarily to participate in the study by stratified sampling method. Survey form was used as data collecting tool in the research. In the prepared questionnaire, the first part consists of personal information of the participants, the second part is the properties of existing residences and the third part includes Housing and Environmental Quality Satisfaction Scale developed to by the researcher for measure satisfaction of the residents and environment. The reliability coefficient of the scale was 0.953. When the factor loadings of three sub-dimensions constituting the scale are examined, the most important variable in “Physical Satisfaction” sub-dimension was found as "Size of Kitchen (m2)" with a factor load of 0.85. Approximately 41.9% of the participants in this sub-dimension stated that they were pleased with the entrance (hall) of their houses. The most important variable in “Accessibility Satisfaction” sub-dimension was identified as "closeness to health facilities" with a factor of 0.91. In this sub-dimension, 33.6% of the participants stated that they were satisfied with closeness of their houses to the city center. The most important variable in “Environmental Satisfaction” sub-dimension was determined as "Compliance with fire measures" with a factor of 0.91. In this subdimension, 35.7% of participants expressed their satisfaction with measures taken against traffic accidents. Levels of the subjects’ satisfaction with the houses and their surroundings were studied in terms of certain socioeconomic and demographic variables, and the said study did not find reveal any statistically meaningful difference (p>0.05) between the subjects’ genders, age groups and ownership and the levels of their satisfaction with physical, environmental and accessibility aspects of the houses. The difference between their satisfaction levels with the accessibility and environmental aspects and their income levels was found to be not meaningful (p>0.05), but the difference between their satisfaction with physical aspects and their income levels was meaningful (p<0.05). The difference between levels of their satisfaction with accessibility and their parent or nonparent status was found to be statistically meaningful (p<0.05), but the difference between their levels of satisfaction with the physical and environmental aspects and their same status was found to be not statistically meaningful (p>0.05). The difference between the surface areas of the subjects’ houses and their levels of satisfaction with the physical, environmental and accessibility aspects was found to be statistically meaningful (p<0.05). A statistically significant relationship was found between physical satisfaction and environmental satisfaction of 57.5%, and it was determined that 45% of the total change in physical satisfaction can be explained by satisfaction of environmental satisfaction and accessibility.