Sağlık Çalışanlarının Olay Bildirimlerine Yönelik Tutumlarının Değerlendirilmesi

Abstract

Adverse events occurring in health institutions are an important problem primarily for patients and their relatives, and then for health administrators and policymakers. In preventing or minimizing adverse events, reporting these incidents is of great importance. The purpose of this study is to reveal the factors that affect the adverse event reporting of healthcare professionals in the context of improving patient safety and the quality of healthcare services. The study was carried out with 292 healthcare personnel working in a public hospital. In the study where the data were obtained using a questionnaire form, the validity and reliability analysis of three scales and other analyzes were performed using SPSS 23 and AMOS 24 programs. Nonparametric tests and logistic regression were used in hypothesis analysis. According to the analysis results, it was determined that 37.67% of the participants witnessed an adverse event in the last twelve months and 18.15% were involved in an adverse event. Besides, it was determined that 48% of the participants did not receive any incident reporting training and only 30.14% of the participants reported an incident within the last 12 months. It was determined that the physicians' awareness of the incident reporting system and the knowledge of how to report an incident were lower than the other participants, and they reported fewer incidents and it was found that women received more incident reporting training and reported more incidents. According to the logistic regression results, midwives compared to physicians 12.5 times; It was also determined that those who received incident reporting training were 17 times more likely to report an incident than those who did not receive this training. However, the increases in event reporting barrier perception decrease the probability of event reporting, It has been determined that individual factors 0.09 times, and organizational factors 0.10 times reduce the incident reporting probability. It is considered that the results of the study will contribute to the production of policies aimed at establishing a patient safety culture in health institutions, increasing the awareness of the incident reporting system, and to the positive development of perceptions and attitudes towards incident reporting.