Güneydoğu Anadolu Bölgesindeki Bir Özel Hastanede Hasta Güvenliği Kültürü
Özet
ÖZCAN, Taner Hasan. Culture of Patient Safety in a Private Hospital in Southeastern Anatolia, Postgraduate Thesis, Ankara, 2018.
By assuming that people can make mistakes, the conditions under which people work can be changed and improved in order to avoid mistakes. The measurement of the patient safety culture of workers is the first thing that must be done for patient safety culture to be adopted and developed in health institutions. In this study, it was aimed to determine the attitudes and patient safety culture of all employees about patient safety in a private hospital in Southeastern Anatolia. Another aim of this study was to assess the attitudes and cultures of all employees according to sociodemographic and professional characteristics. The survey aimed to reach the entire population (340 people), and 284 people were reached (participation rate of 84%). The Safety Attitudes Questionnaire (SAQ) developed by Sexton et al. (2006) was used as a data collection tool. SQA is in 5 Likert type, consists of 30 articles and 6 dimensions. In the study, the Cronbach alpha values of the dimensions were found to be reliable between 0.69-0.88. The coefficients of relationship between the dimensions except for the stress acceptance dimension are moderate and strong (0.62-0.76); however, the coefficients of correlation between stress acceptance dimension and other dimensions are very low and weak (0,19-0,32). While the “I like my job” statement of the SQA has the highest mean (4.55 ± 0.99) and participation rate (88.4%); “Excessive fatigue during emergency situations (eg. emergency resuscitation, bleeding) disrupts my performance” has been the statement to have the lowest mean (2.93 ± 1.54) and participation rate (43%). The dimension of the SQA with the highest mean is "job satisfaction" (4,04 ± 1,04), while the lowest is "acceptance of stress (3,25 ± 1,25)". The mean of other dimensions (working conditions [3,59 ± 1,14], management perceptions [3,57 ± 1,09], safety climate [3,49 ± 0,88], teamwork climate [3,54 ± 0 , 92]) are close to each other. In the study, generally female, age ≤29, education level high school and university, position nurse, interacting with patients, working hours daytime-night, hospital work period ≥11 months, professional work period 13-72 months or ≥73 months groups were found to have a more negative patient safety culture than the other groups. At the end of the study; suggestions were made to investigate why the perception of patient safety culture is low, to improve patient safety, to measure employees' attitudes and cultures of patient safety at certain intervals in these groups.
