Türkiye’de Adalet Hizmetleri Talebinin Belirleyicileri: Yaşam Memnuniyeti Yöntemi ile Bir Uygulama 2004-2012

Abstract

The objective of this study is to provide a detailed analysis of public goods and services within the framework of the life satisfaction method. The study thus aims to reveal the sociodemographic and economic components that result in individuals to demand judicial public goods and determine the perceptions of citizens regarding the delivery performance of public services in Turkey. The reasons of chosing justice as a public good in this study are because it is believed that justice carries some structural characteristics which reflect the society’s perception as a whole, it is by no means equivalent in the private sector and it is closely related with individual value judgement. Also, composition of justice has not revolutionised between the years of research. There has been no detailed study found on justice by using life satisfaction method neither in Turkey nor in other countries. In order to achieve the objectives of this study, TURKSTAT Life Satisfaction Surveys conducted between 2004 and 2012 are analyzed with binary probit regression. The multi-object analysis made by means of binary probit regression method showed that while age and maritial status of indiviudals had no significiant effect on the provision satisfaction of justice; sex, residency, education and income level as well as expectations on future strongly affected the related satisfaction. Moreover, it was found that individuals’ perception on fair and unbiased implementations of justice and court application status also had a strong impact upon provision satisfaction on justice. Overall, it was revealed that urbanized individuals who had high education level and income were not satisfied with the provision of aforementioned good. Along with this, it was identified that individuals with higher expectations of future for Turkey were more satisfied with the provision of justice, and it was deduced that service delivery perception of individuals were determined by personal characteristics and attitutes towards provision of goods.