Ankara'daki Hastanelerin Yeşil Hastane Ölçütlerine Uygunluğunun İncelenmesi

Abstract

Since the 20th century, rapid population growth, overurbanization, overuse and overconsumption of natural resources and accordingly increase in the amount of waste have resulted in both local (air, water, soil pollution etc.) and global (greenhouse effect, global warming, ozone layer depletion etc.) environmental problems all over the world. The ideas of recognizing and removing of these problems and transferring scarce resources to future generations have brought about movement towards green building. The fact that nowadays hospitals are also becoming very waste-generating, energy-consuming and resource-using institutions has led to the emergence of the green hospital concept. In this way, it has been predicted that hospitals will produce less waste, consume less energy and damage less to the environment. Green hospital certification systems such as BREEAM For Healthcare and LEED For Healthcare have been developed and used to determine how green the hospitals are since 1990s. Besides, it has also become necessary for hospitals to fulfill their basic services as it will be satisfied by all users. Especially, it has been known that the high quality of the physical environment served increases satisfaction of patients, employees and other users of hospitals. In this research has been conducted in Ankara hospitals. While a green hospital appropriateness assessment form and Servqual service quality scale were applied to hospital administrators, a data collection form which included physical quality questions of the Servqual service quality scale was applied to patients. In this context, in this research studied how green the hospitals are and which level their physical qualities are in Ankara hospitals, it has been found that general appropriateness of public hospitals, private and all hospitals to green hospital standarts are 71,8%, 72,5 and 72,2 respectively. When LEED For Healthcare standards compared with appropriateness of hospitals to green hospital standarts, it has been noticed that both public and private hospitals have met these standards in areas of water management and sustainable facilities and have not met in areas of energy management and materials selection. When it has been looked at the physical quality assessments of hospitals made by both patients and hospital administrators, it has been found that scores of the private hospitals are higher than scores of the public hospitals.