Üniversite Öğrencilerinin Öğrenci Sağlık Merkezlerinde Sunulan Hizmetlere Ilişkin Görüşleri

Abstract

This study was carried out to determine university students? opinions about the services given at student health centers. The study sample included a total of four university student health centers located within the municipality bounders of Ankara Province. The questionnaire form which was developed by the researcher was used as data collection tool. The questionnaire form was applied to students who consulted to each student health center within two weeks (10 working days). The questionnaire forms consisted of questions about socio-demographic characteristics of participants, student health centers and services provided in these centers. Qui-square test was used to analyze the study data. According to the study results, students were concluded to have inadequate knowledge about student health centers services. Most of the students applied to health centers for treatment. The great majority of the students (%91,06) applied to student health centers for examination, %29,78 for prescription, %18,86 for medical dressing and care and %4,96 for psychological counseling. On the other hand, %69,65 of students stated not to receive consultancy, and %20,92 of the students who did not receive consultancy stated to have no knowledge about consultancy services. What students like most about student health centers are the speed of services (%37,00), good quality of services (%28,78) and easy access (%28,50). On the other hand, what students dislike about student health services include lack of expert staff (%28,90), limited hours of examination (%21,43) and lack of laboratory services (%16,55). In light of these results, it can be recommended to increase the promotion of services given in these health centers, make cooperation and agreement with hospitals and other centers to provide a wider range of services for students and consider the supports and opinions of students parts in planning the services of student health centers.