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Service Quality of Web Information Systems
The recent developments in technology made it possible to provide various services through the Web. Users’ tendencies to request services via the Web and their expectations from the services are increasing gradually. In ...
Performance Evaluation of Web Information Systems.
(H.Ü. Bilgi ve Belge Yönetimi Bölümü, 2010)
The quality of web information systems is closely related with their users’ expectations. In order to create good quality systems, web designers should understand how users perceive service quality of various performanc ...